Service Operations Manager (m/f/o)

You love digital technologies and are ready for an exciting future? Do you know your way around servers and hosting? Would you like to work in a team of professionals and continuously improve your own IT skills? Then apply as Service Operations Manager (m/f/o) and become part of the great COYO story!

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Department: Service Delivery

Start: asap

City: Hamburg

What we're looking for

  • You already have at least 2 years of practical experience in comparable positions and a good knowledge of browsers and web software such as HAProxy, ElasticSearch, RabbitMQ or MongoDB
  • You have a basic knowledge of service management and hosting and are familiar with modern cloud providers such as AWS or Google Cloud
  • You're already familiar with Docker and Kubernetes, and you're no stranger to application monitoring
  • You convince with flexibility, reliability and diligence - in addition, your work is characterized by a high degree of motivation and team spirit
  • You are a lover of communication and can express yourself well in written and spoken German and English

Your job

  • As Service Operations Manager (m/f/o) you will be part of our 5-person Service Delivery Team, which manages some of the world's largest intranet platforms
  • Building, managing and optimizing our customers' COYO platforms will be part of your daily work
  • Together with your team you will establish repeatable and scalable processes
  • Of course, a close cooperation with the Software Engineering team is also necessary to continuously improve our platform

What we offer


The hard facts:

an open-ended employment contract, 28 vacation days a year, a MacBook Pro (also for private use), a subsidy for the HVV ProfiCard and company pension scheme.


All the trappings:

You're part of our team of smart, curious team players who work hard every day for our great product. Of course, this includes your stylish workplace in a modern office with an ingenious infrastructure. Apart from that, we turn you into an absolute professional when it comes to the daily use of COYO.


Hungry or thirsty?

Enjoy fresh organic fruit and free drinks like Viva con Agua, Club Mate, Bionade, freshly ground coffee,...


You like to travel?

With our COYO Teambus, a fully equipped VW T6 California Ocean, you can enjoy your free time even when you are not in Hamburg.


Are you a sports enthusiast?

Every Tuesday, we start our working day with an in-office yoga session. Additionally, you get a discount at the Zanshin Dojo around the corner and at the Urban Sports Club.


Last but definitely not least:

An open corporate culture, the balance of work, family and private life ensured through our flexible working hours with no core working hours, but instead with a home office option and lots of company events (e.g. sofa concerts, after work drink at the office bar, LAN parties, COYO PokerStars tournaments,...).

What our team says

Mattes Moormann

Team Lead Marketing

I'll keep it short: It's just great fun for me to actively shape COYO's success story in my team and across departments. Really everyone in the company can have an influence on it – and I notice that in my daily collaboration.


Gerd Egger

Sales Manager

"Sales is a bunch of lone warriors" is exactly what's not true at COYO. We are a team and work together with all departments to achieve our goal: to give companies a digital home that is loved by its users."


Meet the COYO Team

We are a smart, approachable team that offers a cool product to customers in a fresh and dynamic way. We are extremely active, adapt quickly, and strive for total success.

Learn more about us

Apply now!

Our HR team is looking forward to receiving your application by phone or email.

Questions about the position or how we do things here? Stephanie will happily answer all your questions:

+49 (0)40 609 4000-772

Apply now