At a glance

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Users:
40,000

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Launch:
March 2018

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Edition:
Private cloud

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Main use:
Worldwide exchange

The story


DB Schenker AG, a global logistics company headquartered in Essen, Germany, upgraded its intranet to COYO in March 2018. The Corporate Communications department was charged with getting all of the other departments on board and communicating COYO’s new, modern benefits internally.

The requirements

For DB Schenker COYO needed to ...

  • … promote the social component in the company more strongly.
  • … guarantee a fast worldwide exchange.
  • … communicate current company news immediately.
  • … be more closely integrated into the DB Group.

Rollout, coaching & support

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Working with an IT partner, the migration was completed smoothly and successfully. After its completion, coaching, training sessions, and ongoing support were outsourced to the local marketing agency Rasch & Partner.

Since then, around 40,000 employees worldwide had used the successful platform by the end of 2018.
The new name ONE emphasizes the social bond through the intranet and allows employees to participate in the day-to-day activities of the company in real time and with plenty of enthusiasm. As a result, the number of likes and posts has increased every day since the launch – a reflection of the platform’s success.

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Like parent, like subsidiary

Deutsche Bahn AG upgraded its intranet to COYO back in 2017, and it now has approximately 160,000 users. This success is what led its subsidiary DB Schenker AG to also migrate to the platform. 30 different national intranets are now integrated into ONE, and the interaction between employees immediately picked up speed. As a result, more than 200,000 employees throughout the Deutsche Bahn Group now use the COYO platform.

The focus is on giving employees a platform to socialize in order to collect and implement changes, suggestions, and ideas. This had not existed before and demonstrates how necessary it is today. In this context, the Executive Board leads by example by uploading podcasts and posting on a regular basis to reduce the flood of emails and build a closer relationship with employees. In addition, such a platform needs to be extremely user-friendly, and COYO achieves this in the most state-of-the-art and dynamic way compared to other systems. So all in all, this is a true success story!

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